Download the My Municipal Meter App to submit and keep track of your municipal water and electricity meter readings. The App allows you acces to view a full history of your readings on record and analyse your consumption. 

Click here to download the My Municipal Meter App: https://onelink.to/5rxm9q

CAN I CONVERT MY CONVENTIONAL ELECTRICAL METER TO A PRE-PAID ELECTRICITY METER?

Schedule an appointment with our Electrical team at This email address is being protected from spambots. You need JavaScript enabled to view it. with your name, contact information and address to visit your property for a quote. The current power supply and specific installation needs will be assessed, followed by a quotation to the consumer.

Once the municipality have received the payment, the necessary arrangements can be made to have the pre-paid meter installed.

Pre-paid electricity can be purchased at the following vending outlets in the Langeberg Municipality: View Outside Vendor List here

Consumers are requested to report vendors at the municipality, which imposes a prerequisite for their products to be purchased before consumers can buy electricity.

The electricity tariffs for the 2024-2025 Financial Year is available here.

All STS prepaid electricity meter software in South Africa is being updated to prepare for a Token ID (TID) Rollover on 24 November 2024.

In the Langeberg Municipal area, 99.8% of prepaid meters have already been updated. Starting with door-to-door visits by Syntell, followed by a do-it-yourself phase that enable consumers to update their own meters.

Langeberg Municipality is in the final phase to replace prepaid meters that are not compatible with the required software update.

What to do if my pre-paid meter box has not been updated?

The do-it-yourself phase of the project began on 01 July 2024. This process enables consumers to update their own meters. If this is not done, the prepaid meter will be unable to accept the new STS Edition 2 tokens, which will be generated from 24 November 2024. Leaving the consumer without access to electricity.

UPDATE YOUR PRE-PAID ELECTRICITY METER YOURSELF BY FOLLOWING THESE EASY STEPS:

1.   Before updating your pre-paid electricity meter, ensure that any previously purchased electricity vouchers have been processed into your meter box.

2.   Purchase electricity from your normal vendor or online channel. If your pre-paid electricity meter box has not yet been updated, the system will provide three 20-digit token numbers on your slip. All three tokens must be entered into the meter in the order that they appear.

3.   Any purchase thereafter will contain only the usual 20-digit token.

Should you have any queries or need assistance, contact the Syntell Service desk at:

• Phone: 0218121877
• WhatsApp: 0727289229
• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Langeberg Municipality encourage the installation of private Small-Scale Embedded Generation (SSEG) systems, particularly Rooftop Photovoltaic (PV) systems.

Solar PV technology converts energy from the sun to electricity, which can be used in buildings of all sizes. Investment in installing a PV system reduce electricity costs and contribute to a more secure and sustainable future.

Connecting Alternative Energy Generating systems without approval, is illegal and dangerous.

Illegally connected systems could compromise the safety of your family, municipal staff and the electricity grid. All new and existing PV Systems must be authorised by Langeberg Municipality. Poorly installed roof top PV systems and illegal grid connections are a safety concern for the following reasons:

• The household may be exposed to the risk of electrical fires and electric shock.
• The safety and the power quality of the electricity grid may be compromised by connections that use the wrong equipment or by adding unplanned generation capacity to apart of the network not designed to carry it.
• The safety of electricity staff working on the reticulation network could be compromised by the electricity feeding into the grid from illegally connected PV installations.

Before purchasing a system, please consider the following:

Before installing a Solar PV system, it makes economic sense to first become more energy efficient. By doing so, you will reduce the size and cost of the PV system you need.

• Consider installing an efficient water heater (solar water heater or heat pump),
• Install efficient lighting and
• Switching to gas for cooking and heating.

For  more tips go to www.savingelectricity.org.za.

Obtain written authorisation from Langeberg Municipality:

If you are planning to install a system that connects to your distribution board and the Municipal connection in any way (even just for charging the batteries), you need to obtain written authorisation from Langeberg Municipality.

• Click here to apply online for authorisation: Use the “Applicant Login” to Register. The Registration process is simple and easy. Thereafter you can Login and begin the authorisation process by Creating a new Application.

Please do not proceed with installation until written authorisation has been granted.

Stand-alone systems must be registered with the Municipality but are not required to go through the full authorisation process.

Backup generators must also be registered with the Municipality.

View the REQUIREMENTS FOR ALTERNATIVE ELECTRICAL GENERATION (BELOW 1 MVA (1 000 kVA CAPACITY) here. This includes solar photovoltaic systems (including Solar photovoltaic Geysers), Uninterrupted power supplies, Alternative power supplies, Peak shaving or any additional power source equipment and LV standby generators in the Municipality’s Licensed area of supply. 

For systems larger than 1MVA (1 000kVA), please contact the Electrical Department directly (This email address is being protected from spambots. You need JavaScript enabled to view it.)

How to register and connect your alternative electrical generation equipment : 

• Obtain a structural assessment:
  Generally, roofs can withstand the weight and wind load of PV panels. However, it is advisable to obtain a structural assessment of the roof to determine whether it can withstand these loads. A structural engineer can help with this.

• No need to submit building plans:
  There is no need to submit building plans to the Langeberg Municipality for PV systems - unless the panels protrude more than 600 mm above the highest point of the roof, or they are raised more than 1.5m above any point on the roof, or if ground mounted, the panels in their installed position project more than 2.1m above the natural/finished ground level.

• Buy the correct inverter:
  If you are planning to install a system that connects to your distribution board and the Municipal connection in any way (even just for charging the batteries), be sure to use a NRS097 certified inverter.

• Check PV panel standards:
  At the very least, ensure that the PV panels you will use have a Certificate of Compliance for the IEC standard: EC 61215 − Crystalline silicon terrestrial PV modules. IEC standards are the international version of the SABS and are a good indication of panel quality. Ask your service provider for proof.

• Store batteries safely:
  If you are installing batteries, make sure that they are stored in a properly racked, well ventilated, dry room and in accordance with the Occupational Health and Safety (OHS) Act, Act 85 of 1993.

• Applying for registration: Complete the form online here.

• For quality installations,  make use of an installer accredited by SAPVIA who can issue a Green Card for your installation. See www.pvgreencard.co.za

For more information about Rooftop Photovoltaic Systems please contact Mr C Opperman at 023 626 8266 or This email address is being protected from spambots. You need JavaScript enabled to view it.

All documents relating to Alternative Energy Generation are available here.

View the ELECTRICAL MASTER PLAN for the Langeberg Municipal area here.